Privacy Policy

PRIVACY POLICY
Last updated January 7, 2025

FundBetter is a trademark and brand under TriCoastal LLC. At FundBetter, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By accessing or using our website, located at https://www.fundbetter.io (the "Site"), you agree to the terms of this Privacy Policy.

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Data Controller

The data controller for the purposes of GDPR is:

‍FundBetter
Email: support@fundbetter.io

If you have any questions or concerns about your data or this Privacy Policy, please contact us at the above address.

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Information We Collect

We collect the following categories of persoal data:

‍Personal Data You Provide:

• Name
• Email address
• Phone number
• Billing and shipping addresses (if applicable)
• Payment information (processed via third-party payment providers)

Automated Data Collection:

‍We also collect information about your usage of the Site, which may include:

• IP address
• Device information
• Browser type and version
• Pages visited and interactions with the Site
• Time spent on the Site
• Geolocation data (if enabled)

Cookies and Tracking Technologies:

‍We use cookies and similar technologies to collect information about how you use our Site, personalize content, and improve your user experience. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect certain features of the Site.

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Legal Basis for Processing Personal Data

Under the GDPR, we must have a valid legal basis to process your personal data. The legal bases for processing your personal data are as follows:

• ‍Consent: In cases where you provide explicit consent, such as signing up for our newsletter or agreeing to receive marketing communications.
• ‍Contractual Necessity: To fulfill any contracts you have entered into with us, such as processing orders and payments.
• ‍Legitimate Interests: For purposes such as improving our services, preventing fraud, and ensuring the security of our Site, provided that such interests are not overridden by your rights and interests.
• ‍Legal Obligation: Where required by law, such as for complying with tax or accounting obligations

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How We Use Your Data

We use the personal data we collect for the following purposes:

• To provide, operate, and maintain the Site and its features
• To process payments, orders, and transactions
• To communicate with you, including sending transactional emails (e.g., order confirmations, billing issues) and marketing materials (with your consent)
• To analyze Site usage and improve our services
• To comply with legal obligations, such as tax reporting and preventing fraud
• To personalize content, offers, and recommendations
• To provide client services, including fundraising campaigns to third parties

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Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law (e.g., for tax or accounting purposes). After this period, we will securely delete or anonymize your data.

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Sharing Your Data

We do not sell, rent, or trade your personal data. However, we may share your personal data with trusted third-party service providers to help us operate our Site and provide services to you. These third parties may include:

• Payment processors (e.g., Stripe, PayPal)
• Email marketing services (e.g., Mailchimp)
• Hosting providers
• Analytics providers (e.g., Google Analytics)
• Investors

We ensure that all third-party service providers are compliant with GDPR and have appropriate data protection safeguards in place.

We may also disclose your personal data if required to do so by law, in connection with legal claims, or to protect our rights and the rights of others.

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Data Transfers

FundBetter.io is based in [Insert country], which may have different data protection laws than your country of residence. By using the Site, you consent to the transfer of your data to our servers and those of our service providers, which may be located outside the European Economic Area (EEA). If we transfer personal data outside the EEA, we ensure that appropriate safeguards are in place, such as the use of Standard Contractual Clauses (SCCs) or reliance on adequacy decisions from the European Commission.

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Security of Your Data

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

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Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete that data as soon as possible.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated Privacy Policy on this page and update the "Last Updated" date. Please review this Privacy Policy periodically to stay informed about how we are protecting your data.

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Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

‍FundBetter.io
Email: support@fundbetter.io